This is a PhD thesis that will focus on Adoption of a socio-cultural based collaborative fraud management system within the Ghanaian banking sector
The main focus of this research is to look at the collaborative fraud management from a socio-cultural perspective, where socio-cultural background of the customer shall be taking into considering in analyzing transactional activities of individuals across the globe. Specifically the paper sought to explore looking at collaborative models from the cultural perspectives as well will only reinforce the existing models.
The key object of the fraud management model is to be able to provide a more robust system to combat global card fraud with special focus on the Ghanaian case. The potential significance of this project will be the delivery of knowledge on the social cultural based model for preventing card global fraud management using banking sector of Ghana as a case.
In the academia, this will open up the possibility for more research into the social cultural dimensions of managing fraud. This will be a contribution to the area of cyber security. In the industry, banks will be more concerned in gathering data about their environment, cultural development of customers how it affects fraud. From a methodological standpoint, the application of socio cultural theory in combating fraud is new and this project will fill the gap in that aspect.
The study will adopt a quantitative method using a questionnaire to collect a cross-sectional data in all the 20 banks in Ghana. The approach is designed to help in the exploratory investigation, using a wider population, leading to effective analysis
The theoretical framework thus identifies the focus of research and how the investigation needs to be carried out to provide answers to the research question on how countermeasures can have an impact on identity fraud. This will be useful in determining the choice of a suitable research approach for this study.